Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website or use our platforms. They help us recognize your device, remember your preferences, and improve your experience across Senappe Software's web applications and enterprise platforms.

2. How We Use Cookies

Senappe Software uses cookies for the following purposes:

• Authentication & Security: To keep you securely logged in to our healthcare, property, and enterprise platforms and protect against unauthorized access.
• Session Management: To maintain your session state across pages within our platforms (e.g., patient records, property dashboards, ERP modules).
• Preferences: To remember your settings such as language, theme, and display preferences.
• Analytics: To understand how visitors use our website so we can improve performance and user experience.
• Performance: To monitor platform performance and detect errors or issues.

3. Types of Cookies We Use

4. Essential Cookies

Essential cookies are strictly necessary for our platforms to function. They cannot be disabled without breaking core functionality such as login, session continuity, and security. These cookies do not store any personally identifiable information beyond what is required for the session.

For healthcare platform users, session cookies are critical to maintaining secure access to patient records and clinical workflows in compliance with health data security requirements.

5. Analytics Cookies

We use analytics tools to understand how our website and platforms are used. This helps us improve performance, fix issues, and enhance the user experience. Analytics data is aggregated and anonymized where possible.

We use Vercel Analytics on our public website. No personally identifiable information is collected through analytics cookies.

6. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to view, delete, and block cookies. Refer to your browser's help documentation for instructions.
• Platform settings: Within our enterprise platforms, you can manage non-essential cookie preferences from your account settings.
• Opt-out tools: For analytics cookies, you may opt out via your browser's Do Not Track setting.

Please note that disabling essential cookies will affect the functionality of our platforms, including the ability to log in and access your data.

7. Cookies in Healthcare Platforms

Our healthcare platforms (Hospital Management System, EMR/EHR, Telemedicine, etc.) use session cookies exclusively for authentication and security purposes. No patient health data is stored in cookies. All clinical data is stored server-side with encryption and access controls in compliance with applicable health data regulations.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable regulations. We will notify you of significant changes by updating the date at the top of this page.

9. Contact Us

If you have any questions about our use of cookies, please contact us at: